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Once a player requests a pay-out of their winnings, it can take from 1 day up to 12 days depending again on what payment provider was chosen and used for the withdrawal.
In trying to keep the playing experience at Slots Heaven Casino as heavenly as possible, they pride themselves on having a friendly and professional support team which can be contacted via e-mail on support@slotsheaven.com. Also have a look through the frequently asked questions section, as the chances are that your query might have been asked and answered before. There is also the option of calling the support desk on 800 897 534.
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